Privacy Policy

Last Updated: 24/03/2026

At The Compound (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, booking application, or visit our facility located at 11a Lower English Street, Armagh, BT61 7LJ.

1. Information We Collect

We collect personal information necessary to manage your membership, ensure your safety, and provide our services. This includes:

  • Identity & Contact Data: Name, email address, phone number, date of birth, and emergency contact details.

  • Health & Fitness Data: Information provided in your Physical Activity Readiness Questionnaire (PAR-Q), injury history, and fitness goals. This is special category data collected solely to ensure your physical safety during training.

  • Financial Data: Payment card details and billing addresses (processed securely by our third-party payment gateways; we do not store full card details on our servers).

  • Transaction & Usage Data: Records of your purchased memberships, class attendance, booking history, and facility usage.

2. How We Use Your Information

We use your data under the lawful bases of performing our contract with you, our legitimate business interests, and (in the case of health data) your explicit consent:

  • To register you as a new member and manage your account.

  • To process your monthly payments and membership fees.

  • To allow you to book classes via our member app and manage class capacities.

  • To tailor our coaching strictly to your fitness level and any disclosed medical needs.

  • To communicate with you regarding schedule changes, facility updates, or your membership status.

  • To send occasional marketing communications (you may opt-out of these at any time).

3. How We Share Your Information

We do not sell your personal data to third parties. We only share your data with trusted third parties necessary to operate our business, including:

  • Booking & Club Management Software: To facilitate your class bookings and manage the schedule.

  • Payment Processors: To securely process your direct debits and card payments (e.g., Stripe, GoCardless).

  • Legal Obligations: We may disclose your data if required by law or to protect the safety of our staff and members.

4. Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once you are no longer a member, we will securely delete or anonymize your data after a standard regulatory retention period.

5. Your Data Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Request access to your personal data.

  • Request correction of incomplete or inaccurate data we hold about you.

  • Request erasure of your personal data when there is no good reason for us to continue processing it.

  • Object to processing of your personal data for direct marketing.

  • Withdraw consent at any time where we are relying on consent to process your health data (note: this may affect our ability to safely provide training services to you).

6. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your data rights, please contact us:

The Compound 11a Lower English Street, Armagh, BT61 7LJ Email: info@thecompoundgym.co.uk